Tulisan 3
Data Analysis And
Discussion Performance Measurement
REVIEW :
ENVIRONMENTAL ANALYSIS
AS A BASIS FOR DETERMINING STRATEGY
OF COOPERATIVE UNITS IN AMBON CITY
OLEH :
Rumra Suryanti Ismail
Universitas Kristen Indonesia (UKI) Maluku
E-mail: yantiismail22@yahoo.com
Ot Pattimaipauw SK Street 15 RT/RW 005/02,
Ambon 97115, Indonesia
Berisi :
DATA ANALYSIS AND
DISCUSSION
Performance
Measurement
Based on measurements of the internal and external
variables, the performance of each
variable on-of the cooperative in Ambon could be
explained as follows:
Organizations and Institutions
Organizational and
institutional variables are described by the indicators of the vision and mission,
organizational structure, organizational management, human resource
development, finance, and facilities showing contribution of variables that
form performance,
in which they are not much different among the
cooperatives. In general, contributions of
organizations and institutional variables in measuring
the performance of cooperatives
in the city of Ambon achieve a weighted score of 9 or
have the ability to measure the performance of 75.01%.
Enterprises and Business
Business and
enterprise variables are described by the indicator of capital and marketing. In
general, the contribution of variables forming cooperatives performance is at
a weighted score of 8.28. This means that the variables
of business enterprises and cooperatives have the capability of 68.96% in
measuring the performance of cooperatives
Service
The next variable is
explained by indicators of service to members and service to nonmembers. This
contribution to the variable variable-forming performance is at a
weighted score of 6.17 which means that this variable has
the capability KUD of 77.16%
in assessing the performance of cooperatives.
Participation
The variable of
participation is explained by the participation of members indicated by of the
capital participation, the transaction of business, decision making, loyalty,
bearing
the risk, and monitoring. This shows the value of diverse
contributions of variables.
On this variable, the contribution made in measuring the
performance in village cooperatives
is the weighted score of 5.11. This means that the
variable participation of the members have the capability of 63.84% in
measuring the performance of cooperatives.
Network
The network variables
are the external factors in which the contribution of the variables is the
weighted score of 2.62. This means the ability of network variables in
shaping the performance of cooperatives is totaled to
65.61%. According to the grouping the cooperative performance levels, the
contribution of
each variable is the overall value of each performance
level. Value or performance
level is then used to group the cooperatives by category
that has been standardized. Each
performance level of the cooperatives is shown in Table
5.
Table 5 shows the
classification of cooperatives, so that it can be seen that in general
the cooperatives in the city of Ambonare classified
properly. Of the 7 cooperatives
that were
analyzed, Pancuran Tujuh is good and one unclassified. The cooperatives of
Jabal Rahmah, Tri Dharma, Ina Tunisian, Tunas Baru,
Hundap, A Leteua and Hua are an in-categorizes ones which has a good performance
level. This is evidenced by the number of performance values of 2.72 to 3.26 x>which is within the scope of the standard of good
performance (2.5 3.5), Pancuran Tujuh cooperatives are included in the category
with a pretty good level of performance. This is indicated by the number of
performance values of 2.39 which is within the scope of the standard of
performance therefore it is quite good. Thus, it is known that the cooperatives
in Ambon are in two classifications: good and pretty good.
The results of
measurement of the cooperative performance were classified according
to their performance level. Differences in the level of
classification and the ability of cooperatives in addressing the internal and
external environmental changes they were encountered. Differences in attitudes
shown each cooperative was triggered by differences in ability (strength and
weaknesses) that were owned and the opportunities and challenges they were
encountered.
The cooperatives which are classified e.g.,
Jabal Rahmah, Tri Dharma, Ina Tuni, Tunas Baru, Hundap, A Leteua, dan Hua Aman.
In general, they are weak in the industrial and business networks. In the field
of business, the cooperatives generally have
difficulty in raising the capital source from the
members’ businesses. This is due to low
compliance by the members to pay compulsory savings,
voluntary savings and principal savings. Likewise, some banks are closed for
the access through a standard tight financing
or loan.
For the field of marketing, the cooperatives generally
are not yet able to meet existing market opportunities. Unit of trade is still
limited to value of the goods traded. In
the network, generally, they have difficulty in
cooperating with donor agencies and the
private sector. This is due to the limited access of
cooperatives with those institutions.
However, behind all the weaknesses by the classified
cooperatives, they also have the
advantages that can be used to improve the quality of the
business, such as the following.
1) The members have a good understanding of the vision
and mission and legal entities
in accordance with applicable rules, structure and management of good organization,
so the organization can carry out their respective
functions,
2) There are still banks that lend money to the cooperatives
in accessing capital venture,
3) There is still an obedient member to pay compulsory
savings and voluntary savings,
4) In general, they are still able to provide an
opportunity for members fairly and equitably
in education and training in business development and
improved quality of the member cooperatives.
5) The attitude of most members of the loyalty and
control over the performance of the
board and management continue to exist to make the
cooperative economic growth amid rapid urban in Ambon.
6) The cooperative partnership with indigenous
communities and institutions is good.
Similarly, the government is working with cooperatives.
This will encourage the success
of the program for strengthening economy.
The Quite Good Cooperatives
This group is classified fairly well (Pancuran Tujuh)
generally has a weakness in the performance measurement of each variable that
has lowered the value of the performance of
cooperatives. Weaknesses are in the following areas:
Organizational and institutional
variables on the classified these cooperatives are good
enough. It is identified being lack
of understanding in the organizational structure of
duties and responsibilities of each.
Additionally, Standard operating procedures (SOP) is
arranged, but not done regularly for
updating and reporting system is not prepared in
accordance with archival principles. Further assessment of the performance is
evaluated periodically and the selection and
placement of employees are not held in an open and
competitive way. For the financial
sector, managers are less transparent in reporting to
members.
In the field of
business, the cooperative capitalization is lack access to bank due to
also being lack of ability to meet the standards or
criteria for financing. In terms of
marketing, they are not able to meet existing market
opportunities. For the field service,
they are not yet in uniform in providing educational
opportunities to all members for
training. So, new opportunities are perceived by some
members of the course so that the
manager must be fair and professional to them. The role
in increasing the contribution
of cooperatives is that they cannot do business
optimally.
Their participation in
the field—business transactions through the repayment of
loans—is said to be as less good members. They have low
loyalty, because they are less
obedient in following institutional mechanisms and
procedures, lack of control by
their managers, as well as a willingness to bear risk in
business. They have the disadvantage
of working with the private sector networking, and
cooperation among cooperatives and cooperation with donor agencies. This is
because they are less active in joint activities between the cooperative.
Besides, they are also lack of access to institutions
and private donors. The cooperatives which are classified
fairly well still have the power that can be used to improve the quality of its
business.
These cooperatives are
as the following. 1) they still have members, administrators, and managers who
remain loyal to the development of cooperatives, 2) Members who have
opportunity to follow the education and training, still
continue to provide capital
contributions and involvement in improving the business
of cooperatives. 3) they still have a good relationship with the surrounding
community as well as traditional village institutions and cooperation with the
government.
Selection of the Strategy
The analysis was carried out simultaneously on the
cooperatives’ internal and external environment and this was demonstrated to
management on the identification of
strengths and weaknesses they have. By using a
combination of strengths to overcome
weaknesses and strengthen through the utilization of
internal and external environment,
the strategy can be seen in the field as the matrix that
shown in Figure 2.
It is clearly
identified that the cooperative which were not as Good category are
Jabal Rahmah, Tri Dharma, Ina Tuni, Tunas Baru, Hundap, A
Leteua dan Hua Aman. As
such, the cooperatives are in the field in the matrix
strategy selection strategy III as primary
or basic. In the internal side, they have strength
greater than weaknesses. In the external
side there were two parts. The first is that of the
external KUD has a greater opportunity
than a threat (KUD Jabal Rahmah, Tri Dharma, Ina Tunas,
Tunas Baru and Hua
Aman). It can be seen in the large capacity in
cooperation with various parties. KUD in
the second is that of the external facing greater threats
than the opportunities of the
(A Leteua, and Hua Aman). With these two conditions KUD
the strategy can be selected are as follows.
KUD of the Classification of Type 1 (KUD Jabal Rahmah,
Tri Dharma, Ina Tunisian,
and Hundap and Tunas Baru)
In this condition KUD
strengthened the internal strength of the organizational and institutional
partly understood by both of the components of the organization, outstanding
service to members and non members as well as active
participation of members who
are also quite good. In terms of external, KUD has an
opportunity to utilize the cooperation
with various parties. This cooperation will further
strengthen the position of cooperatives in the market and improve performance.
Therefore, alternative for operational strategies that can be taken are:
Market Development Strategy
Market development is
a development towards a new market for existing products.
Implementation strategies can be supported by KUD in a
good condition and the magnitude
of market opportunities that can still be used. KUD can
take advantage of the good
cooperation relations with the government and with donor
agencies and the private sector
to facilitate the opening of new distribution channels
with better quality, reliable,
and inexpensive.
Market development
strategy that must be chosen is the strategy that can be used by
cooperatives Tri Dharma. KUD that can execute market
development strategy is the
fishery and agricultural products to expand the marketing
area (not just one company).
They can utilize a co-operation with governments and
donor agencies and the private
sector. It can be developed on a fishery companies (for
fisheries) and food companies, cosmetic or pharmaceutical (to produce).
The Strategy of Product Development
This is a common
strategy involving substantial modifications to existing products at
this time and can be marketed to current customers.
Product development strategy chosen
as strategies that can be used by KUD KUD, is as the
following.
1. KUD Jabal Rahmah (Business Savings and Loans)
2. KUD Tri Dharma (Business Savings and Loans &
Waserda)
3. Ina Tuni KUD (Business Savings and Loans &
Waserda)
4. Tunas Baru (Business Savings and Loans & Waserda)
5. Hundap (Business Savings and Loans & Waserda)
Cooperatives with
savings and loans unit can modify the rules of savings and loan in
the amount of certain loans by adapting to their
capability to pay the customer / member but still give priority to the
sustainability of cooperatives. KUD can apply conditional
loan repayment agreements (interest rate by a specified
period, or bonus for deposits on a
certain amount). If during the application of the savings
and loan system, it should be based solely on the determination of interest
rates by one per month and three months
without thinking about the risk of late payment the loan
can be a strategy is as follows.
Determination of
interest rates not only per month and one per three months, but can
be set again for a period of six months and twelve
months.
The loans are not
repaid on the agreed loan period; loan interest charges automatically
follow the provisions in the period subsequent loans. For
example, the agreed loan
repayment period of three months when it came to the end
of that period can not be
redeemed (repaid partly new) then enters the fourth
month, a residual value of the loan
will bear an interest rate in the current period. Loans
that are not well paid in a period
of one year the loan burden will be imposed on the SHU to
be received by the member
concerned. This means that the division of SHU, the
concerned member will receive the
right after the cut value of outstanding loans. For non
members, the loan can be provided
with the goods as security deposit loan or collaterals. Guarantee or collateral
is
also applicable to members of cooperatives with certain
amount of loan.
Likewise, the cooperatives that have waserda business
unit, can make modifications
to the rules of buying and selling (cash and credit)
through the rules at a particular time period or a bonus on certain amount of
purchase.
KUD with Classification of Good Type 2 (Lateua and Hua
Aman)
In this condition, KUD
has internal strength the same as Type 1 above, but they have
weaknesses in the external sides where the cooperation
relationship with other parties is
not so good. For that reason, with their strengths, they
can choose the strategies as the following.
Product Development Strategy
This strategy is the
same as in type 1 that can be used by KUD for the business of saving and loans.
Such a strategy becomes their chosen strategy for KUD A Lateua and Hua Aman.
They can modify the regulation than can induce their spirit to keep transaction
with KUD. This can also support them to get profit
considering their position (Village of Laha and Hukurila) these are quite far
from Ambon city.
Concentrated Growth Strategy
This is to allocate
the growth effort to get profit on single product or certain product.
KUD can concentrate on a certain product they think is
the winner product. This strategy
can be done by KUD Hua Aman. They can sell Sereh Oil and
Cloves. They can be
supported by the different markets. So far Kayu Mutih Oil
has penetrated the market,
but Sereh Oil can also penetrate the market because it
has special advantages even more
effective than Kayu Putih Oil.
KUD with
Classification of Good Enough For this kind of KUD, such as Pancuran Tujuh,
this is in the field of II from the main strategy matrices. They have bigger
problem in their internal factors. Even they also have external problems. They
therefore have little
opportunity in doing business externally. Therefore, they
are suggested to have a strategy to keep standing (defense). They need guidance
because they are so weak to get opportunity. There are some alternatives to be
done as the following.
Strategy of Changing the Vision
They need great
changes to improve their performance for making them safe so they
should do things as follows.
Restructuring,
focusing on organization structure. They are required to determine
their components commensurate with the present
development. KUD Pancuran Tujuh can do rationalization.
Awareness, through
revitalization of their business goal and services. They should determine their
segment and maximize their markets. For example, they can focus on fishery.
Maintenance, with the target of rehabilitation of the KUD
performance to be sustainable. This can be done by fulfilling their members’
rights such as the profit division and the like. This is also done fairly.
Besides that, KUD in
this type still have support from society and cooperation with
the surrounding people there. By doing all this, the
government programs in empowering the people economy can work well.KUD
therefore should be active with the government
programs.
Nama / NPM : Sarina Nurcahaya/ 28211249
Kelas / Tahun :
2EB09 / 2010-2011
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